Service Advisor/Writer
Woodhaven, MI Woodhaven, MI Full-time Full-time $50,000 - $100,000 a year $50,000 - $100,000 a year 13 days ago 13 days ago 13 days ago Our high volume Dealership is seeking a Service Advisor to join our team.
We are looking for a hardworking, dynamic and experienced individual pursuing a great opportunity for financial and professional growth.
Job Description The Service Advisor is responsible for building strong customer relationship and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Ensure that customers receive prompt, courteous, and effective service Service Advisor responsibilities include but not limited to:
Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers Requirements One year of experience in an Auto Service industry strongly preferred Must have computer proficiency Valid driver's license Proven customer service results Job Type:
Full-time Pay:
$50,000.
00 - $100,000.
00 per year
Benefits:
401(k) Flexible spending account Health savings account Referral program Retirement plan Day range:
Monday to Friday No weekends Shift:
10 hour shift Work Location:
In person The Service Advisor is responsible for building strong customer relationship and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a hardworking, dynamic and experienced individual pursuing a great opportunity for financial and professional growth.
Job Description The Service Advisor is responsible for building strong customer relationship and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Ensure that customers receive prompt, courteous, and effective service Service Advisor responsibilities include but not limited to:
Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers Requirements One year of experience in an Auto Service industry strongly preferred Must have computer proficiency Valid driver's license Proven customer service results Job Type:
Full-time Pay:
$50,000.
00 - $100,000.
00 per year
Benefits:
401(k) Flexible spending account Health savings account Referral program Retirement plan Day range:
Monday to Friday No weekends Shift:
10 hour shift Work Location:
In person The Service Advisor is responsible for building strong customer relationship and selling the technicians' time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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